Who we are

This website is operated by Snap Cap Clothing. These terms apply to shopping on snapcapclothing.store. Please read the product details, checkout summary and our Refund Policy before placing an order.

Snap Cap Clothing
431/4 School Mawatha, Homagama, Sri Lanka
info@snapcapclothing.store
WhatsApp: 077 644 2865

Products and orders

Check your selected size, colour, quantity, delivery address and contact details before ordering. Product photographs are illustrative; screen settings can affect colour appearance. This does not excuse an item that materially differs from its description.

An order acknowledgement confirms receipt of your order. Acceptance is confirmed when we dispatch it. All orders are subject to stock availability and payment verification. If an item is unavailable or a material listing or pricing error is identified, we will contact you before proceeding with any changed order. If we cannot fulfil the order, amounts already paid for the affected items will be refunded.

Prices and payment

Prices are shown in Sri Lankan rupees (LKR). Check the final total, including delivery and any applicable charges, before confirming your order. The price confirmed for an accepted order will not be increased without your agreement.

Our payment options include Visa, Mastercard, PayHere, direct bank transfer, cash on delivery, Koko and Mintpay, subject to setup, availability and eligibility at checkout. Only use methods actually offered at checkout or confirmed through our official customer-care channels. Do not send card details, PINs or one-time passwords by email or WhatsApp.

For bank transfers, use only the account details provided through our official order instructions and include your order number as the reference. Dispatch follows confirmation of cleared payment. Cash-on-delivery orders must be paid in LKR on delivery. Koko and Mintpay are provided by third parties, whose approval rules, repayment schedules and terms apply.

Delivery

Our estimated total delivery time for orders within Sri Lanka is 5–7 business days after order confirmation, including processing, dispatch and courier delivery. This is the total window, not a further 5–7 days after dispatch. For prepaid orders, the timeframe starts once payment is confirmed. Business days are Monday to Friday, excluding Sri Lankan public holidays. Remote locations or unexpected courier delays may take longer; we will notify you of significant delays. Delivery availability and charges are shown during checkout or confirmed before your order is accepted. Any delivery dates supplied are estimates unless expressly guaranteed. Please provide an accurate, accessible address and a reachable telephone number. Contact us if your parcel is delayed, damaged or missing.

If an address correction or a missed delivery causes a further courier charge, we will explain the amount before arranging another delivery. We remain responsible for resolving non-delivery or damage issues as required by applicable law.

Returns, refunds and cancellations

Our Refund Policy sets out the 14-day request window, product-condition requirements, customer-paid delivery for ordinary returns, and the refund process. Contact us promptly to request an order change or cancellation.

Using this website

Do not use the website for fraud, unlawful activity, unauthorised access or disruption of other customers’ shopping. You are responsible for keeping any account credentials private and for providing accurate order information.

Website content, branding and original materials belong to Snap Cap Clothing or their respective owners. Please obtain permission before reproducing them for commercial use. Third-party payment services and linked websites operate under their own terms.

Consumer rights and updates

These terms are governed by the laws of Sri Lanka, subject to any mandatory protections that apply to you. Nothing in these terms excludes or limits consumer rights, statutory warranties or remedies that cannot lawfully be excluded.

We may update these terms for future orders and will show the revised effective date on this page. Changes do not retrospectively alter the terms of an order already accepted. For questions or complaints, contact us using the details above.